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Frequently Asked Questions

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Where are the cheeses produced?

All our cheeses are made on site at the Fromagerie Kapuskoise in Kapuskasing. Customers visiting our store are always welcome to see our production area and are invited to sample our various cheeses.

 

What types of milk are used to produce the cheeses?

Our artisan cheeses are made using only single sourced and local whole milk from cows, goats and sheep.

 

Are your cheeses made using raw milks?

All our milks are pasteurized prior to making the cheeses.

 

The milks are sourced from where?

The milks are all sourced from farms located East of Kapuskasing: Matheson (cow), Val-Gagné (sheep), and Iroquois Falls (goat).

 

What inspired the names of the cheeses?

Showcasing the region’s Native heritage, all our aged cheeses are proudly named after lakes and rivers in the Kapuskasing area (ex.: Mattagami, Missinaïbi, Pagwa, Kapuskasing…).

Is the Kapuskasing (cow or goat) a blue cheese?

The Kapuskasing (cow or goat) is NOT a blue cheese, but rather a cheese lined with vegetable ashes. This line of ash is used mostly for traditional and esthetic purposes. It does not change the overall flavor of the cheese.

What sizes are your cheeses?

On average our cheese wheels weigh between 1 and 12 kg. The Opasatika and the Pagwa are the smallest (0.8 to 1.2 kg), the medium sized wheels including the Saganash and the Kapuskasing (4.5 to 6 kg), and the Mattagami are the largest wheels (9 à 12 kg).

Where can I find your cheeses?

You may find our cheeses at a few local and Ontario retailers. For a complete list, please consult the ‘’Our retailers’’ page on our website: https://en.fromageriekapuskoise.com/nos-d%C3%A9taillants. Postal shipments are available Canada wide.

 

I am intolerant or allergic to certain milks, my I modify certain cheeses in my online order?

Substitutions are available upon request. Please list them in the comments section of our purchase page when ordering online. We also invite you to contact us directly if the packages or cheeses offered within our online store, do not suit your needs: fromageriekapuskoise@gmail.com or (705) 371-2177. We will be happy to assist you.

 

I am having issues with the online store; how may I order a cheese care package?

We invite you to contact us directly if you wish to order a postal package, but are unable to do so because of technical issues or if you feel more comfortable ordering directly with us: fromageriekapuskoise@gmail.com or (705) 371-2177. We will be happy to assist you.

What is the shelf life for your cheeses, including the cheeses shipped by Canada Post?

We recommend eating our cheeses within ten (semi-firm or soft cheeses) to 20 days (dryer cheeses). Please note, we vacuum pack our cheeses prior to postal shipment, because that helps preserve the product during travel. We still recommend consuming said cheeses within 20 days.

For more information regarding cheese preservation, please consult the ‘’Preserving our cheeses’’ section on our homepage: https://en.fromageriekapuskoise.com/

What is the best method to preserve the cheeses?

They are best preserved in their original packaging within a plastic bag or container in the warmest part of the fridge. For additional information regarding cheese preservation, please consult the ‘’Preserving our cheeses’’ section on our homepage: https://en.fromageriekapuskoise.com/

Are all of your cheeses available through Canada Post shipment?

The following cheeses are currently not available through our postal shipment program: cheese curds and soft cheeses (Missinaïbi and Pagwa).

May I order a different format than the featured boxes on the online store?

We invite you to contact us directly if you wish to order a personalized cheese care package that is not found in our electronic boutique: fromageriekapuskoise@gmail.com or (705) 371-2177. We will be happy to assist you.

Is it possible to order more than 6 kg of cheese?

We invite you to contact us directly if you wish to order a larger quantity of cheese (exceeding 6 kg): fromageriekapuskoise@gmail.com or (705) 371-2177. We will be happy to assist you.

May I order wheels of cheese?

We invite you to contact us directly if you would like to order quarter or full wheels of cheese: fromageriekapuskoise@gmail.com or (705) 371-2177. We will be happy to assist you.

 

Do you ship your cheese curds?

We do not currently ship our cheese curds via Canada Post, because they would not be fresh upon arrival. However, they are shipped weekly to many local retailers (Hearst to Timmins). We invite you to contact us directly if you would like to obtain the full list of said retailers: fromageriekapuskoise@gmail.com or (705) 371-2177.

 

Do you send your soft cheeses via Canada Post?

We do not currently ship our soft cheeses (Missinaïbi, Pagwa and Fresh Chèvre) via Canada Post, because they are very delicate would not be as fresh upon arrival.

 

Do you have different shipping options if I wish to receive my package quicker or if I live outside of Ontario?

We are currently shipping Canada wide and offer additional shipping rates upon request. Please contact us directly fromageriekapuskoise@gmail.com or (705) 371-2177 for more information. We will be happy to assist you.

Is it possible to add a personalized message to my postal cheese care package?

Personalized messages may be added to your postal package upon request. Please provide the message in the ‘’comment’’ box during your checkout or contact us directly: fromageriekapuskoise@gmail.com ou au (705) 371-2177. We will be happy to assist you.

 

I am looking to make fondue, what cheeses do you recommend?

We generally recommend our Kapuskasing (cow or goat) for fondue, but a mixture of our cheeses also works nicely: our Mattagami (cow or goat), our Saganash (sheep), with a larger quantity of Kapuskasing.

 

I am looking to make ‘’raclette’’, what cheeses do you recommend?

When making ‘’raclette’’ we recommend using our Kapuskasing (cow or goat), our younger Mattagami (cow or goat), our Saganash (sheep), or our Opasatika.

 

What type of cheese would best substitute Parmesan?

The Year-Old Saganash and our Mattagami aged two years or more can be used as a substitute to Parmesan in recipes. Finely grated Opasatika also works.

 

Please do not hesitate to contact us if you have any questions or concerns: fromageriekapuskoise@gmail.com or (705) 371-2177. We thank you for your interest in our business and our products.